Plant track — for food manufacturers · Lahore · Karachi · Faisalabad · Islamabad · Peshawar

FICS sets up QA/QC systems that catch problems before your customers do. We define specifications, sampling plans, lab routines and release procedures, and build a complaint-handling process that finds and fixes root causes instead of repeating apologies.

Quality control laboratory testing food samples for QA/QC systems

Who this is for

  • Plants with recurring customer or distributor complaints
  • Factories without written raw material and finished product specifications
  • New QA teams or labs that need structure
  • Businesses preparing for certification or a demanding buyer

What we do

  • Raw material, packaging and finished product specifications
  • Sampling plans and testing frequency
  • In-house lab set-up review: methods, equipment calibration and records
  • Positive release and hold/reject procedures
  • Complaint handling with root-cause analysis and CAPA
  • Supplier certificate of analysis review

What you get

  • Specification set for key materials and products
  • Sampling and testing plan
  • Lab record formats and calibration schedule
  • Complaint and CAPA procedure with trend log
  • QA team training

How it works: Assess → Plan → Implement → Verify

  1. Assess: current QA/QC practice, lab and complaint history.
  2. Plan: priorities based on complaint trends and risk.
  3. Implement: specs, plans, records and training.
  4. Verify: review complaint trends and lab records after implementation.

FICS is a consultancy. Certificates, licences and inspection results are issued by certification bodies and food authorities; we prepare your system, site and team for them.

Frequently asked questions

Do we need our own lab?

Not always. Some tests can be outsourced to accredited labs. We help you decide what to test in-house and what to send out.

How quickly will complaints come down?

That depends on root causes. We set up tracking first so you can see the trend clearly rather than rely on impressions.

Can you train our QA staff?

Yes, on site, in Urdu or English.

Will this help with certification audits?

Yes. Specifications, release and complaint handling are core requirements in FSSC 22000, BRCGS and ISO 22000.

Ready to start? Book a plant assessment

Share your product range, current certifications and the audit or buyer deadline you are working towards. We reply on WhatsApp or email with next steps for an on-site visit.

Or email info@ficspk.com · Lahore · Karachi · Faisalabad · Islamabad · Peshawar

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